FINTECH · COMPLIANCE · PAYMENTS

Thomas Walter Dolon

SANCTIONS · FRAUD · CHARGEBACKS · ONBOARDING

A decade of financial crime compliance at JPMorgan Chase & Co. and ING Hubs Philippines. Bringing institutional-grade expertise in sanctions screening, fraud detection, and high-risk merchant onboarding — now available as a freelance specialist.

View Services Get in Touch

Now Accepting New Clients

Open to Short-Term & Long-Term Contracts

13+

Years Experience

Specializations

Former · JPMC

Former · ING Hubs PH

About Me

COMPLIANCE &
PAYMENTS SPECIALIST

I'm a seasoned fintech and compliance specialist with over 13 years of hands-on experience at JPMorgan Chase & Co. and ING Hubs Philippines. My career spans fraud prevention, chargeback management, name and transaction sanctions screening, and financial crime compliance at a global scale.

Today, I offer my deep institutional expertise as a freelancer — helping businesses navigate complex compliance requirements, secure payment processing, and build robust risk management workflows.

I also build my own compliance tools — including DueDex, a KYC/KYB due diligence web app I designed and launched to streamline PSP and merchant vetting.

Sanctions ScreeningFraud Prevention ChargebacksKYC / KYB Payment OnboardingOFAC / EU / UN SWIFT / SEPAAML Compliance

What I Offer

FREELANCE SERVICES

// 01

Onboarding Specialist

I help high-risk merchants secure payment processing infrastructure — including outreach to PSPs, acquirers, ISOs, EMIs, and payment gateways. I assist with KYC/KYB documentation, compliance communication, and correspondence throughout the onboarding process.

Current · 6+ mos · 2 concurrent clients

// 02

Screening Testing & Optimization

End-to-end testing of Name and Transaction Screening systems using Fircosoft Classics and SWIFT STS feeds. I analyze screening outcomes, evaluate matching thresholds, conduct adverse media validation via Moody's RDC, and reduce false positives through systematic optimization.

2 yrs exp · ING Hubs PH

// 03

Alert Handling — Name & Transaction Screening

Senior-level review and disposition of sanctions alerts using Fircosoft FFF and FMF. OFAC, EU, and UN sanctions list investigation, SWIFT and SEPA payment message interpretation, fuzzy match logic analysis, and full audit-ready documentation.

4+ yrs exp · ING Hubs PH

// 04

Chargeback & Fraud Specialist

End-to-end chargeback and representment management under Visa and Mastercard frameworks via VROL and MCDF. Fraud investigation across CNP, counterfeit, and account takeover scenarios using Falcon and Taser, with full case documentation for audit and recovery tracking.

8+ yrs exp · JPMorgan Chase

Career History

PROFESSIONAL EXPERIENCE

Onboarding SpecialistFeb 2026 – PRESENT 🟢

Freelance / Independent

Managed two concurrent client engagements (1,300+ logged hours combined)
Sourced and vetted PSPs, acquirers, ISOs, EMIs, and payment gateways on behalf of high-risk merchants
Guided merchants through KYC/KYB documentation and compliance requirements
Handled compliance correspondence and email communication end-to-end

Screening Testing & Optimization ExpertApr 2024 – Mar 2026

ING Hubs Philippines

End-to-end testing of Name and Transaction Screening systems using Fircosoft Classics
Generated fuzzy name variations using SWIFT Sanctions Testing Service (STS) feeds
Evaluated matching thresholds, scoring behavior, and algorithm logic for optimization
Conducted adverse media screening validation using Moody's Risk Data Center (RDC)
Documented findings, risks, and recommendations for stakeholders

Senior Alert Handler – Name & Transaction ScreeningMar 2020 – Apr 2024

ING Hubs Philippines

Reviewed and dispositioned screening alerts using Fircosoft FFF and FMF
Investigated potential matches against OFAC, EU, and UN sanctions lists
Interpreted SWIFT and SEPA payment messages for sanctions exposure assessment
Applied fuzzy match logic to distinguish true hits from false positives
Maintained SLA compliance in a high-volume global banking environment

Chargeback & Representment Senior Specialist IAug 2014 – Mar 2020

JPMorgan Chase & Co. · Metro Manila

Managed end-to-end chargeback and representment lifecycle under Visa and Mastercard frameworks
Handled disputes via Visa Resolve Online (VROL) and Mastercard Dispute Form (MCDF)
Prepared structured evidence packages aligned with card scheme requirements
Ensured adherence to submission deadlines and SLA standards

Fraud Prevention Specialist IIIMay 2012 – Aug 2014

JPMorgan Chase & Co.

Monitored and investigated debit and credit card fraud — CNP, counterfeit, account takeover
Utilized fraud detection systems including Falcon and Taser
Executed preventive actions including card blocking and transaction holds
Coordinated with Visa and Mastercard networks on fraud claims and recovery

Skills & Tools

TECHNICAL SKILLS & TOOLS I USE

// Compliance & Screening

🔎

Fircosoft File Filter

📨

Fircosoft Msg Filter

📰

Moody's RDC

🌐

SWIFT STS

💳

Visa Resolve Online

🛡️

Falcon Fraud System

// Productivity & Office

📊

MS Office Suite

📗

Google Sheets

📁

Google Drive

📋

Jira

// Communication

💬

Slack

🎥

Zoom

📧

Gmail

💼

Microsoft Teams

// AI & Creative Tools

🤖

Claude AI

💬

ChatGPT

🧠

MS Copilot

🎨

Canva

Client Feedback

CLIENT TESTIMONIALS

UPWORK · VERIFIED

★★★★★5.0 / 5.0

"Thomas is a great onboarding specialist, well versed in KYC, AML and onboarding processes. He is a real tribute to any international team and I'm sure we'll work with him again. Thank you!"

Onboarding Specialist (KYC/KYB) with Payments Experience

Feb 2026 – Jul 2026 · 655 hrs

✓ Clear Communicator ✓ Accountable for Outcomes

UPWORK · VERIFIED

★★★★★5.0 / 5.0

"Thomas was great for us at finding and communicating with prospective payment acquirers while working with us. Very detail orientated and able to operate with a high level of autonomy, finding solutions and identifying next logical steps. Definitely looking to work with again in the future."

Payment Processing Specialist — High-Risk Merchant Research & Outreach

Apr 2026 – Aug 2026 · 680 hrs

✓ Solution Oriented ✓ Clear Communicator ✓ Detail Oriented

UPWORK · VERIFIED

★★★★★5.0 / 5.0

"Thomas Walter is a great freelancer we are really recommend. He is fast, friendly and professional. We will try to work with him again in the future. Thanks Thomas!"

Onboarding Specialist (KYC/KYB) with Payments Experience

Jul 21, 2026 – Jul 29, 2026 · 13 hrs

✓ Customer Onboarding ✓ Professional ✓ Anti-Money Laundering ✓ Payment Processing

100% JOB SUCCESS · 4 JOBS COMPLETED · 5.0 RATING

View Upwork Profile →

Built by Me

SIDE PROJECTS

// TOOL

DueDex

KYC / KYB DUE DILIGENCE WEB APP

A compliance tool I designed and built to streamline PSP and merchant due diligence. DueDex automates KYC/KYB vetting workflows, powered by the Groq API — enabling fast, structured screening of payment providers and high-risk merchants across multiple jurisdictions.

KYC / KYB Groq API PSP Vetting Companies House

View Live Tool

// MORE COMING SOON

Get in Touch

LET'S WORK TOGETHER

Whether you need a compliance expert, a screening specialist, or help navigating high-risk merchant onboarding — I'm available for freelance engagements. Reach out and let's talk.

📱

Mobile

+63 999 996 1729